ITC
Support
Support
There are two general categories of problems associated with the VP-ITC and VP-DSC and their operation. The most extreme category is when a system is simply not working at all. Problems that prevent users from operating the VP-ITC or VP-DSC require immediate consultation with a MicroCal service technician. Customers should not attempt to repair the hardware or software unless instructed to do so by a MicroCal service representative.
Service Contact Form
For less urgent issues, you may be able to troubleshoot the problem yourself. Choose your system from the links below for some common problems and solutions.
Newsletter Archive
To view past issues of our e-MicroCalorimetry Newsletter, click here
FAQ (Frequently Asked Questions)
New Bia2iTC Software
The new Bia2iTC (beta release) software for integrated use of Biacore & Microcal systems facilitates the use of Biacore affinity data to optimize experimental design in complementary MicroCal assays. To learn more click here.
